What is this product used for?
This PU RUI countertop electric bain marie with glass guard is designed for hot food holding and serving. It is suitable for keeping cooked food warm and ready to serve in restaurants, canteens, snack bars, breakfast shops, food courts, and takeaway counters.
Does this model come with a glass guard?
Yes. This model is equipped with a glass guard, which helps protect food from dust and external contact while improving product presentation and hygiene.
What materials are used for this product?
The unit is made of stainless steel with a tempered glass guard. The food pans are food-grade stainless steel, durable, corrosion-resistant, and easy to clean.
What is the temperature range?
The standard temperature range is approximately 30°C to 85°C, with adjustable temperature control for different hot food holding needs.
What power supply does it use?
Standard configuration is usually 220V / 2KW. Voltage, frequency, and plug type can also be customized according to your market requirements.
What sizes are available?
This series is available in multiple body sizes, such as compact, medium, and long countertop models. Different lengths and pan combinations are available to suit different serving capacities and counter spaces.
Can the pan configuration be changed?
Yes. One of the main advantages of this product is its flexible pan combination. It can be configured with different pan sizes such as 1/1, 1/2, 1/3, and 1/4 pans, depending on the model and your menu requirements.
Are the food pans included?
Yes, pans can be supplied together with the unit. The quantity and size of the pans depend on the selected model and configuration.
What are the main product features?
Main features include stainless steel construction, glass guard, adjustable thermostat, efficient heating tube, flexible pan combinations, smooth rolled pan edges, reinforced handles, and stable heat preservation for daily commercial use.
Is the heating system efficient?
Yes. The unit uses an electric heating system with an extended heating tube design for fast heat-up and stable warming performance.
Is the product easy to clean?
Yes. The stainless steel body and removable food pans make daily cleaning convenient. The smooth surface and rounded pan edges also help improve cleaning efficiency.
Can this product be customized?
Yes. PU RUI supports customization for dimensions, pan layout, voltage, frequency, plug type, branding, and other details based on project needs.
What applications is this product suitable for?
It is widely used in hotels, school canteens, restaurants, breakfast shops, snack stores, food stalls, and other commercial foodservice environments.
Do you test the products before shipment?
Yes. 100% of our products are inspected and tested before shipment to ensure proper operation and product quality.
What certifications do you have?
We hold multiple certifications for products supplied to more than 70 countries and regions, including CE, ETL, cETL, RoHS, PSE, and SAA.
Do you support OEM and bulk orders?
Yes. We support OEM production and bulk purchasing for distributors, wholesalers, restaurants, supermarkets, and commercial kitchen projects.
Can you provide a complete equipment solution?
Yes. If you provide your floor plan, menu, dimensions, or equipment list, PU RUI can recommend a suitable product combination and layout solution.
What is your MOQ?
MOQ depends on the specific model and customization requirements. For some standard models, small trial orders are acceptable.
How are the products packed?
Products are packed in export-standard cartons. If needed, we can also provide additional protection such as wooden frames, wooden cases, and extra protective materials.
What shipping methods do you provide?
Depending on the destination and order requirements, we can arrange shipment by sea, air, or land transportation.
Can you supply spare parts?
Yes. We can supply common spare parts and replacement components for maintenance and after-sales support.
Do you provide installation guidance?
Yes. We can provide operation manuals, drawings, videos, wiring information, and remote technical support.
Can I visit your factory?
Yes. Factory visits are welcome by prior appointment. We can also provide production photos, testing videos, and remote video factory inspections.
What should I do if the goods are damaged during transportation?
Please contact us as soon as possible and provide photos, videos, and shipping documents. Our team will review the case quickly and coordinate a suitable solution.
